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The integration of ticketing solutions ...

Hereafter 3 scenarios which are usually seen for ticketing system design and implementation :

 
By the transport operator
By the industrial supplier of equipments
By MTA as subcontractor of the transport operator
advantages
  • Interfaces management between the various elements of the ticketing system in total independance from the suppliers, guaranteeing a procurements openess
  • Total costs of the system reduced (up to 50% of a "ready to go solution")
  • The implementation of internal resources for teleticketing allows afterwards a control of the maintenance et the system evolution
  • "ready to go solution"
  • No internal competencies to be put in place at the transport operator premises
  • Guarantee, or should guarantee, the homogene operation of the system
  • Interfaces management between the various elements of the ticketing system in total independance from the suppliers, guaranteeing  an optimisation of the specifications and a procurements openess
  • Total costs of the system reduced (up to 50% of a "ready to go solution")
       
drawbacks
  • Internal set up of the implementation team and the coordination of services and operations
  • Internal capability for the management of interfaces between elements requiring accurate technical compentencies
  • Costs higher (to to 200%) due to non optimised purchases 
  • High probability of « close»  system from the supplier, not allowing the competition at the lvel of complemntary and renewal procurements
  • Necessity, after all, to interface with the central information system of the operator (in particular CRM and commercial and accountancy modules)
  • internal set up of the implementation team the coordination of services and operations
  • Have to integrate the control of set up of teleticketing ressources at the operator premises

 

 
 

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